Our Privacy Notice
1. Introduction
Your privacy is important to us, and we are committed to protecting the privacy of our website users and the information that you share with us in connection with our Services.
This Privacy Notice describes how we collect, process, manage and share the Personal Data that you voluntarily provide, and informs you of your rights with respect to this Personal Data.
2. Consent
By consenting to this Privacy Notice, you are giving us permission to collect and process your data in accordance with the terms of this Privacy Notice. Your explicit consent will also be required before accessing our Inclusive Leadership Compass.
If you have any questions about this Privacy Notice, please contact us at cass@entheos.com.au
3. Privacy Notice
This Privacy Notice describes our collection, processing and treatment of information you provide to us through your use of the website or our Services, as well as the rights you have regarding your Personal Data.
3.1 Who Is Collecting the Data?
Your Personal Data may be collected by us or a business partner, such as Qualtrics, in connection with our website and Services.
3.2 What Information Do We Collect?
Information we collect from you:
We will collect Personal Data that you voluntarily provide us, for example, when you request information in relation to our Services or register for our Newsletter or other Social Media platforms (e.g. LinkedIn). We may also collect Personal Data when you sign up for marketing emails, events, or other opportunities through us. Personal Data may contain your name, email, contact information, company name, job title, employment history and location.
We will also collect Personal Data that you oluntarily provide to us in connection with our Services (e.g. the Flow Games with Cass Spong). Personal Data may include your name, email, contact information, company name, job title, location, employee ID, business unit, preferred language, gender, race and employee and team performance data. The collection and processing of special categories of personal data relating to an individual’s demographic background, such as racial or ethnic origin, religious beliefs and sexual orientation, along with an individual’s gender, will only be done with the explicit consent of that individual.
Billing and transactional information pursuant to your use of our Services.
Information regarding your use of the website or our Services.
Statistics and information on your use of the website and our Services, including your broad geographic location and other technical data collected through cookies other similar technologies.
3.3 How Do We Use This Information?
In the context of our website, we will use your Personal Data:
To provide you with information regarding our Services.
To understand our website users.
To enhance the website and our Services.
To monitor the security of the website.
To respond to your requests or to manage user accounts.
To provide you with information in relation to our Services, and to contact you by phone or email to discuss your interest in our Services.
To provide you with promotional communications and materials.
To seek feedback or extend an invitation to participate in surveys or other research.
In the context of our Services (e.g. the Flow Games with Cass Spong), your Personal Data may be used:
To invite you to participate in our Services.
To derive insights in connection with our Services.
To create individual or aggregate reports or presentations (written, verbal or digital) containing insights and ratings or scores in accordance with any agreed Services contract (“the contract”) with your organisation (“the Organisation”).
To provide coaching in accordance with the contract with the organisation.
To create benchmarks, undertake research and publish research papers using only de-identified data.
To seek feedback or extend an invitation to participate in surveys or other research.
To provide other customer services in accordance with the contract with your organisation.
4. Who Do We Share This Information With?
We may share Your Personal Data with third parties as follows:
4.1 Service Providers.
We may share your Personal Information with third parties, such as vendors and service providers who help with billing, payment processing, marketing, data analytics support and service associated with our Website or Services.
4.2 Affiliates, subcontractors and business providers
We may share your Personal Data with our business partners and subcontractors (e.g. facilitator/coaches), in connection with our Services. Our business partners are responsible for managing the use of Personal Data collected in these circumstances.
We may also share some or all your Personal Data with subsidiaries or companies under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Notice.
4.3 Employers
In the context of our Services, we may share your Personal Data with your employer where this is required under our contract with it. If this is the case, we will advise you prior to you sharing your Personal Data with us.
4.4 Compliance With Laws and For Other Legitimate Business Purposes.
We may share your Personal Data when we believe disclosure is necessary or required by law, regulation, to protect users, the integrity of the website or to defend or exercise our legal rights. We may also disclose your Personal Data when it may be necessary for other legitimate purposes as reasonably determined by us.
4.5 User Testimonials and Feedback
We receive testimonials and comments from users who have had positive experiences with our Services. We occasionally publish such content. When we publish this content, we may identify our users by their first and last name, their organisation’s name, and may also indicate their home city or country. We obtain the user’s consent prior to posting their name along with the testimonial.
4.6 Corporate Restructuring
We may share some or all your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another entity acquires our company, business, or assets, that entity will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Notice.
5. Information Security and Confidentiality
We maintain (and require our subcontractors and business providers to maintain) appropriate organisational and technical measures designed to protect the security and confidentiality of any information we process. However, no organisational or technical measures can be 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online.
6. Privacy Rights
You have rights in relation to your Personal Data.
If you would like to exercise any of the rights below, please contact cass@entheos.com.au so that we may consider your request in accordance with applicable law:
Right not to provide or withdraw consent: You have the right not to provide or withdraw your consent at any time.
Right of access: You may have the right to access the Personal Data that you provided Us.
Right of erasure: You may have the right to the erasure of Personal Data that we hold about you.
Right to object to processing: You may have the right to request that we stop processing your Personal Data and/or to stop sending you marketing communications.
Right to rectification: You may have the right to require us to correct any of your Personal Data in the event that our records are incorrect.
7. Cookies
Like many online services, we may use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive user experience. This type of information is collected to make our website more useful to you and to tailor the experience with us to meet your special interests and needs. We will ask you to consent to our use of cookies when you first visit our website.
8. Google Analytics
We may use Google Analytics to help analyse how users use our website. Google Analytics uses Cookies to collect information such as how often users visit the website, which pages they visit, and what other sites they used prior to coming to our website. We use the information we get from Google Analytics only to improve our website and/or the services we offer users.
Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not combine the information generated by Google Analytics with your Personal Data. Although Google
Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the
Site is restricted by the Google Analytics Terms of Use and the Google Privacy Notice.
9. Additional information
9.1 How Long We Retain Your information
We will retain personal information we collect from you for the period allowable by law and where we have a justifiable business need to do so, unless a longer period is required or permitted by law. You can request deletion of your Personal Data at any time and we will consider your request in accordance with applicable law.
9.2 External Links
Our websites may link to other websites or services. Other websites may also contain links to our website. We do not control those websites or their privacy practices. The personal information you choose to give to such parties is not covered by this Privacy Notice.
10. Changes to this Privacy Notice
We will review and update this Privacy Notice in response to changing legal, technical and business developments. Please review this Privacy Notice frequently to understand how we are protecting your Personal Data.
11. Data Protection Officer
We have appointed a Data Protection Officer to ensure continued commitment to privacy and security practices. For further information please contact Us at: cass@entheos.com.au
If you have any questions or concerns or complaints about this Privacy Notice or our data collection or processing practices, or if you want to report any security violations to us, please contact us at: cass@entheos.com.au
In this policy:
“We,” “us” and “our” refer to Entheos Consulting Pty Ltd
Our “Privacy Notice” refers to this document.
Our “Services” refer to our Service Offerings and Entheos Collaborative Systems Thinking ® and Flow Game programs.
Terms of Use
1. General
By accessing the website at www.entheos.com.au a website by Entheos Consulting Pty Ltd (“EC”) you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on the EC website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on EC;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by EC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
a) The materials on EC are provided on an ‘as is’ basis. EC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
b) Further, EC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall EC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on www.entheos.com.au, even if EC or an authorised representative of EC has been notified orally or in writing of the possibility of such damage. As some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on www.entheos.com.au could include technical, typographical, or photographic errors. EC does not warrant that any of the materials on its website are accurate, complete or current. EC may make changes to the materials contained on its website at any time without notice. However, EC does not make any commitment to update the materials.
6. Links
EC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by EC of the site. Use of any such linked website is at the user’s own risk.
7. Modifications
EC may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Melbourne, Victoria, Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Last updated Sept 2020